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911 and EMD Refresher Courses

Basic 911 and NJ EMD Refresher Courses

Our refresher course qualifies for both 911 & EMD Continuing Training Education (CTE) credits per New Jersey Office of Emergency Telecommunication Services (NJ OETS) mandated annual requirements.

We can customize the course based on your agency’s needs.

NECI BASIC 911 OFFICER REFRESHER COURSE

Are you struggling to get your mandated 8 hours of Continuing Training Education (CTE) course required by the New Jersey Office of Emergency Telecommunications Services (NJ OETS)? Not sure if you have enough hours for the mandated annual CTE? We are here to help. We can simplify your training needs. We offer NJ OETS approved CTE courses to satisfy NJ OETS mandated 8 hours of in-service training.

NECI Basic 911 Officer Refresher/Recertification Course is designed to reacquaint 9-1-1 Communications Officer’s with the basic knowledge, skills and experience to understand the functional operation of an emergency communications system. In addition, Communications Officer’s will be reminded of the importance of their role and responsibilities within the emergency communications system.


NECI Basic 911 Officer Course Content:
By the end of this refresher/recertification course, the 9-1-1 Communications Officer will have demonstrated knowledge and proficiency in the following course content areas to a measurable standard:

  • 9-1-1 Ethics
  • 9-1-1 Liability
  • 9-1-1 Legal Issues
  • 9-1-1 Roles and Responsibilities
  • Overview of Law Enforcement
  • Overview of Fire Services
  • Overview of Emergency Medical Services
  • Stress Management in 9-1-1
  • Interpersonal Communications in 9-1-1
  • Communication Technologies
  • Federal Communication Commission (FCC) Rules and Regulations
  • 9-1-1 Call Processing Techniques
  • Call Classification
  • Radio Techniques
  • Special 9-1-1 Incidents
  • The Americans with Disabilities Act and 9-1-1
  • We can also customized your 911 refresher based on your agency needs.

Note: State mandated minimum scores must be met or exceeded on both the final written and practical exercises before Basic 9-1-1 Communications certification is awarded.


Contact us at info@psafetytraining.com or call 201-446-3375 for more information and/or to schedule a class.

Please note there are NO refunds or exchanges once you are registered.

EMEREGENCY MEDICAL DISPATCH (EMD) / NJ EMD REFRESHER COURSE

Are you struggling to get your mandated 8 hours of Continuing Training Education (CTE) course required by the New Jersey Office of Emergency Telecommunications Services (NJ OETS)? Not sure if you have enough hours for the mandated annual CTE? We are here to help. We can simplify your training needs. We offer NJ OETS approved CTE courses to satisfy NJ OETS mandated 8 hours of in-service training.

The EMD/NJ EMD Refresher/Recertification Course is designed to reacquaint police officers and dispatchers with the necessary information to function as an EMD Communications Officer.

By the end of this refresher/recertification course, the EMD Communications Officer will have demonstrated knowledge and proficiency in the following course content areas to a measurable standard:

  • The Components of an EMD Program
  • EMD Roles and Responsibilities
  • Legal and Liability Issues in EMD
  • Chief Complaint Types
  • EMD Protocols
  • Anatomy and Physiology
  • Quality Assurance
  • Recertification
  • We can also customized your EMD refresher based on your agency needs.

Note: State mandated minimum scores must be met or exceeded on both the final written and practical exercises before Communications certification is awarded.


Contact us at info@psafetytraining.com or call 201-446-3375 for more information and/or to schedule a class.

Please note there are NO refunds or exchanges once you are registered.