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telecom supervisor course

Telecommunicator Supervisor Course

$150.00

THE FIRST AND ONLY NEW JERSEY SPECIFIC SUPERVISOR TRAINING FOR PUBLIC SAFETY TELECOMMUNICATOR SUPERVISOR.

*NEW JERSEY OFFICE OF EMERGENCY TELECOMMUNICATION SERVICES (NJ OETS) APPROVED COURSE FOR 8 HRS OF 911 CONTINUING TRAINING EDUCATION CREDIT*


    This is an 8 hours course that will train Public Safety Telecommunicator Supervisor in regards to:

    • Roles and responsibilities as a PSAP and/or PSDP supervisor,
    • Legal and liability issues,
    • Federal and State requirements,
    • Understanding the functions of NJ OETS,
    • Required and mandated NJ OETS trainings,
    • The importance of Quality Assurance and Quality Improvement Programs,
    • Importance of agency policies and procedures,
    • Understanding the functions of a 911 Coordinator,
    • Stress Management,
    • Interpersonal Communications,
    • Dealing with Public Safety Telecommunicator,
    • Conflict Resolutions

    If you have any questions do not hesitate to contact us. We are here to serve you.

    Phone: 201-446-3375

    Email: info@psafetytraining.com

    Please note there are NO refunds or exchanges once you are registered.